Information

All klove indonesia orders will be sent via jne. All shipments come with a tracking number and can be traced via said number stated on the airway bill.

We offer 2 types of shipping methods:

1. Regular (1-7 working days depending on area)

Or

2. YES (1-2 working days including sundays & public holidays)

Please take note that klove will not be held responsible for any items lost in transit, as tracking numbers are provided but we will try your best to iron out any issues with the shipping company should that unfortunately happen. Klove will, however, ensure your item is sent out in a timely fashion and properly protected prior to shipping.
Klove takes pride in every high quality handmade strap we produce, and hence we regret that we do not accept return or exchanges unless the product is defective.

Should you find that your product defective, please send us an email within 3 days of receipt of package so we can proceed with the exchange.

Should the item no longer be available, you may opt for a refund or exchange for another item of the same value.

Should you choose an item of a lower value, the difference will be returned to you in the form of online credits.

Should you choose an item of a higher value, the difference has to be paid accordingly before the shipping of the product. Customers are responsible for their own cost of shipping in respect of any return.

It is compulsory for all exchanges to be registered and have a tracking number.

Thank you for choosing Klove
ONLINE PRIVACY POLICY

Our website ("site") is provided by Klove and/or its affiliated companies and/or organizations. All materials on our site and the site itself, are protected by copyrights, trademarks and/or other intellectual property rights owned by Klove and/or its affiliated companies and/or organizations. Any unauthorized use of the said materials and/or the site will result in legal action.

SECURITY

We take appropriate security measures to protect the information given to us. However, while we take reasonable steps to protect your personal information, you accept unequivocally that no internet data transmission can guarantee to be secure from access by unintended recipients and will not hold Klove responsible for any breach whatsoever.

ACCEPTANCE OF PRIVACY POLICY AND MODIFICATIONS

By accessing and using our site, you consent to our collection, use and/or disclosure of your information as described in this privacy policy. We reserve the right to randomly make changes to our privacy policy and/or practices. You should review this page periodically to get the latest updated information. We will notify of any changes in our privacy policy by way of posting the said modifications, updates and/or changes on our website. The revision date that appears at the beginning of this privacy policy indicates the date that such modifications were made. However, we are in no way obligated to highlight these changes and it is your responsibility to read the updated policies.
TERMS AND CONDITIONS
Please read the follow terms before using our website ("site")
Your use of this site is governed by the following terms of use ("terms"). If you do not agree with all the terms, please leave our site now. By using this site, you agree to comply with, and be bound by, these terms. We may, from time to time, change these terms at our sole discretion. By using this site after any such changes, you agree to comply, and be bound by, the revised term.

PRODUCTS

Klove products depicted on this site are representative of our collection. However, not all of our products are shown on this site. Products shown on our site may not be available at retail stores. Our products shown on this site may be varied in design, style and/or color without prior and/or subsequent notice.

DISCLAIMER
Material on our site may contain inaccuracies and/or typographical errors. We shall not be held liable and/or responsible for any losses, damage and/or penalties caused by or arising from any user's reliance on information obtained from or through our site. You are responsible for evaluating the information and other content that has been made available on our site. Information, subject matter, content and/or material contained on our site are subject to change at our discretion from time to time, without prior and/or subsequent notice.

NO WARRANTIES
Our site and the content on our site are provided on an "as is" basis. Klove does not make any representations or warranties of any kind, both explicit and implied. Klove also does not represent or warrant that information contained on our site is accurate, complete and/or up-to-date, is free of defects or that any defects will be remedied. You agree, by usage of our site, that your usage is solely at your own risk, you will assume full responsibility for all losses caused from the loss of use, loss of data and all costs associated with all servicing, upkeep and/or repairs of any equipment, hardware, peripherals, gear and/or software that you use in connection and/or conjunction with our site, and that Klove is not held responsible or liable for any damages of any kind whatsoever arising from, caused by, related and/or interconnected to the use of our site.

LIMITATION OF LIABILITY
At no event, occasion, juncture, point in time and/or instance shall Klove be held liable for any actual, direct, indirect, special, punitive, incidental, exemplary and/or consequential damages, and/or any other damages whatsoever, even if Klove has previously been advised on the possibility of such damages, whether by an action under contract, tort and/or under any other theory, arising out of and/or in connection with the use, inability to use, and/or performance of any information, product and/or material on our site.